Privacy Policy
Last updated: August 28, 2025This Privacy Policy explains how Pipeliner Pros (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you use our website and services (the “Service”). It also describes your privacy rights and choices. By using the Service, you agree to the practices described here.
Important: This policy is a general disclosure of our practices. Your actual rights and our obligations may vary by jurisdiction. For cookie and ad/analytics preferences, use Privacy Settings or the “Do Not Sell or Share” options below.
Quick Links
- Definitions & Scope
- Information We Collect
- How We Collect Information
- Cookies, Analytics, and Advertising
- How We Use Information
- How We Disclose Information
- Data Retention
- Data Security
- International Transfers & GDPR
- Your U.S. State Privacy Rights
- Do Not Sell or Share / Targeted Ads Opt-Out
- Children’s Privacy
- Third-Party Links
- Changes to This Policy
- Contact Us
- California Notice at Collection
Interpretation, Definitions & Scope
Country: Florida, United States.
Website / Service: The Pipeliner Pros website available at https://pipelinerpros.com.
Personal Data/Personal Information: Any information that identifies, relates to, describes, or could reasonably be linked with an individual. “Personal Information” includes “Personal Data” and vice versa, depending on applicable law.
Account: A profile or portal you create or access on our Service.
Device: Any device that can access the Service (computer, phone, tablet).
Cookies: Small files placed on your device to operate the Service and remember preferences.
Service Providers: Vendors that process data on our behalf (hosting, analytics, advertising, communications, security, etc.).
Information We Collect
We may collect the following categories of information:
- Identifiers & contact info: name, email, phone, postal address.
- Commercial info: service inquiries, appointments booked, purchase or service histories (if applicable).
- Internet/electronic activity: IP address, device/OS/browser details, pages viewed, referring/exit pages, date/time, session duration, clickstream, approximate location derived from IP, and interactions with forms and features.
- User content: messages or content you send us (e.g., contact forms, uploads).
- Inferences: preferences or interests inferred from interactions (e.g., pages visited, ads clicked).
- Professional info: if you contact us on behalf of a business (company, title, role).
We do not intentionally collect sensitive categories (e.g., precise geolocation, government IDs, health, or financial account numbers) via this website. If you provide such information to us, we will handle it consistent with this policy and applicable law.
How We Collect Information
- Directly from you: forms, emails, calls, chat, or account actions.
- Automatically: through cookies, pixels, SDKs, and similar technologies when you use the Service.
- From service providers and partners: analytics providers (e.g., Google Analytics), advertising platforms (e.g., Google Ads), hosting/CDN, and anti-fraud/security tools.
- Public or third-party sources: if lawful (e.g., business contact data to respond to B2B inquiries).
Cookies, Analytics, and Advertising
We use cookies and similar technologies (pixels, tags, SDKs) to operate the site, measure performance, and personalize marketing. Manage your preferences anytime via Privacy Settings.
Types of Cookies
- Strictly necessary: required for core functionality, security, and network management.
- Functional: remember preferences (e.g., language) and enhance features.
- Analytics: help us understand usage to improve the Service. We use Google Analytics (GA4). GA4 may receive pseudonymous identifiers, device data, and event data. We configure GA settings designed to enhance privacy (e.g., data retention limits). Where available, we use consent tools to control analytics.
- Advertising/remarketing: support interest-based ads and conversion measurement (e.g., Google Ads tags). These technologies may consider your activity on our site and other sites to show relevant ads and measure performance.
Google Analytics (GA4)
We use Google Analytics to analyze site usage. Google may process pseudonymous identifiers and event data subject to its policies. You can opt out via our Privacy Settings, by using browser settings to block cookies, by using the Google opt-out tools, or by adjusting Google Ads Settings.
Google Ads & Remarketing
We use Google Ads for advertising and measurement. When permitted, Google Ads tags and similar technologies help show ads based on your interactions with our site and measure conversions. You can manage preferences via Privacy Settings and opt out of interest-based ads in your browser and on Google properties using Google Ads Settings.
Consent & Global Privacy Control
Where required, we seek your consent for analytics/advertising cookies. If you are in a region with applicable consent rules, our consent banner and Privacy Settings help manage choices. We make reasonable efforts to honor Global Privacy Control (GPC) signals for opt-outs where supported.
For more details on specific cookies and lifetimes, see our Cookie Policy.
How We Use Information
- Provide, operate, and secure the Service; troubleshoot and maintain.
- Communicate with you about inquiries, appointments, updates, and support.
- Personalize and improve the Service, including analytics and research.
- Marketing (with consent where required): send offers and show ads about our services; measure campaign performance.
- Compliance and protection: detect, prevent, and respond to fraud, abuse, and security risks; comply with legal obligations; enforce terms.
- Business operations: planning, reporting, auditing, and potential corporate transactions.
How We Disclose Information
We may disclose personal information as follows:
- Service providers: hosting, analytics, advertising, communications, security, and support vendors that process data under our instructions.
- Advertising/analytics partners: to support measurement and interest-based advertising where permitted.
- Affiliates: entities under common ownership or control, subject to this Policy.
- Business transfers: as part of mergers, acquisitions, or asset sales.
- Legal: to comply with law, enforce our terms, protect rights, safety, and property.
- With your consent: when you direct us to share.
Cross-context behavioral/targeted advertising: Some disclosures to advertising partners may be considered “sharing” or “targeted advertising” under certain U.S. state laws. See Do Not Sell or Share for opt-out options.
Data Retention
We retain personal information only as long as necessary for the purposes described, including satisfying legal, tax, accounting, or reporting requirements, resolving disputes, and enforcing agreements. Analytics event data is retained according to configured limits in our tools. When retention ends, we delete or de-identify data consistent with applicable law.
Data Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We cannot guarantee absolute security.
International Transfers & GDPR/UK GDPR
Our operations and service providers may be located in multiple countries. Where required, we rely on appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers.
Legal Bases (EEA/UK)
- Contract: to provide the Service you request.
- Legitimate interests: to secure and improve the Service, prevent fraud, and market similar services (balancing your rights).
- Consent: for analytics/advertising cookies and direct marketing where required.
- Legal obligation: to comply with applicable laws.
GDPR/UK Rights
Subject to exceptions, you may request access, correction, deletion, restriction, portability, and object to processing. You may withdraw consent at any time where consent is the legal basis. To exercise, see Contact Us. You may also lodge a complaint with your supervisory authority.
Your U.S. State Privacy Rights
If you reside in a U.S. state with a comprehensive privacy law (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have the rights to:
- Know/access categories and specific pieces of personal information we collected.
- Delete personal information, subject to exceptions.
- Correct inaccurate personal information.
- Data portability (receive a copy in a usable format).
- Opt out of sale or sharing of personal information and of targeted advertising.
- Limit use/disclosure of sensitive personal information (if collected).
- Appeal a denial of your request (where applicable).
Submit requests via the methods in Contact Us. If we deny a request, you may appeal by replying to our decision email with “Appeal” in the subject line. Authorized agents may submit requests where allowed by law, with sufficient proof of authority and identity verification.
Do Not Sell or Share / Targeted Advertising Opt-Out
We do not sell personal information for money. However, certain analytics/advertising disclosures may be considered “selling,” “sharing,” or “targeted advertising.” You can opt out by:
- Using Privacy Settings to disable advertising/analytics cookies; and/or
- Enabling a supported Global Privacy Control (GPC) signal in your browser.
Note: If you clear, block, or reset cookies, your preferences may be lost. Please revisit Privacy Settings to reapply choices.
Children’s Privacy
Our Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided personal information, contact us and we will delete it. In some regions (e.g., EEA/UK), the age threshold for consent may be higher; we comply with applicable requirements.
Third-Party Links
The Service may link to third-party websites, services, or platforms. Their privacy practices are not governed by this Policy. Review their policies before using those services.
Changes to This Policy
We may update this Policy. If we make material changes, we will post the updated version here and adjust the “Last updated” date. We may also provide additional notice where required.
Contact Us
If you have questions or want to exercise privacy rights, contact us:
- Email: sales@pipelinerpros.com
- Web: https://pipelinerpros.com/contact/
- Phone: (888) 804-PROS (7767)
- Postal: Pipeliner Pros, 3401 N Miami Avenue, Suite 230, Miami, FL 33127
California Notice at Collection
This section applies to California residents and supplements the information above. We collect the following categories of Personal Information for the business and commercial purposes listed below and retain them for the periods necessary to fulfill those purposes, comply with law, and protect our rights.
| Category (CPRA) | Examples | Sources | Business/Commercial Purposes | Disclosed to | Sold/Shared? |
|---|---|---|---|---|---|
| Identifiers | Name, email, phone, IP address | You; your device; service providers | Provide Service; communications; security; analytics; marketing | Service providers; analytics/ads partners (limited) | Not sold for money. May be shared for cross-context ads when enabled. Opt out via link. |
| Customer Records | Contact details, service history | You | Provide Service; customer support | Service providers | No |
| Internet/Network Activity | Browsing, interactions, device data | Your device; analytics tools | Analytics; site performance; security; marketing | Service providers; analytics/ads partners | May be shared for cross-context ads when enabled. Opt out via link. |
| Geolocation (approx.) | City/region from IP | Your device; analytics tools | Localization; analytics; fraud prevention | Service providers | No sale; sharing may occur as part of ads/analytics. Opt out available. |
| Inferences | Preferences/interests | Derived from activity | Personalization; marketing | Service providers; ads partners (limited) | May be shared for advertising. Opt out available. |
Sensitive Personal Information: We do not use or disclose sensitive personal information to infer characteristics or for purposes that require a right to limit under CPRA.
Your CPRA Rights: access/know, delete, correct, portability, and opt-out of sale/sharing/targeted advertising. You may use an authorized agent with proper authorization and identity verification. We will not discriminate against you for exercising rights.
How to Exercise: Use the methods in Contact Us or adjust Privacy Settings. We make reasonable efforts to honor GPC signals.
Financial Incentives: We do not offer programs that provide discounts or different prices in exchange for personal information.
