Contract Terms for Residential Pipeline Rehabilitation 

Contract Terms: Updated on May 12, 2025

Pipe Rehabilitation Services Agreement

Innovative Building Systems, LLC d/b/a Pipeliner Pros

3401 N Miami Avenue, Suite 230, Miami, Florida 33127

888-804-7767

Florida Licenses: CGC1534503 | CFC1432286 | CUC1226097

These Terms and Conditions (the “Agreement”) govern every proposal, work authorization, and contract issued by Innovative Building Systems, LLC d/b/a Pipeliner Pros (“Contractor”) for trenchless pipeline inspection, cleaning, repair, rehabilitation, or related services performed at a residential property.

By signing any proposal or allowing the Work to commence, the property owner (“Owner”) accepts this Agreement in its entirety.

1. DEFINITIONS

“Affected Pipe”: The specific sewer or drain line segments in which inspection, cleaning, lining, coating, or other services are to be performed.

“Agreement”: This document, the executed proposal, any Change Orders, the Lifetime Warranty Certificate (if applicable), and all attachments, forming the entire integrated contract.

“CIPP”: Cured-In-Place Pipe Liner or Epoxy Coating installed by the Contractor.

“Change Order”: A written, signed modification altering Scope, Contract Price, or Schedule after execution of this Agreement.

“Contractor”: Pipeliner Pros, including its successors and assigns.

“Contract Price”: The total amount stated in the proposal as adjusted by authorized Change Orders.

“Owner”: The person or entity holding the legal title to the Property, including heirs, successors, or assigns.

“Project”: The Work to be performed in full at the Property.

“Property”: The real property identified in the proposal where the Work will be performed, including all buildings, fixtures, and improvements thereon.

“Warranty”: The written Limited Lifetime Warranty Certificate (and any supplemental written warranties) issued by Contractor for the Work, which sets forth the conditions, exclusions, and claim procedures governing warranty coverage.

“Work”: All construction, improvements, rehabilitation, and services this Agreement requires, including all labor, materials, equipment, and services to fulfill the Contractor’s obligations.

2. PARTIES & NOTICE INFORMATION

The Contractor is Innovative Building Systems, LLC d/b/a Pipeliner Pros, with a principal mailing address of 3401 N Miami Avenue, Suite 230, Miami, FL 33127.

The Owner is who has identified as the person or entity holding the legal title to the Property.

All notices must be in writing and delivered by certified mail or a nationally recognized overnight delivery service.

3. SCOPE OF WORK & EXCLUSIONS

The Contractor will perform the Work described in the proposal in a professional, workmanlike manner consistent with industry standards, the Florida Building Code, and all applicable laws.

Unless specifically included, the Contract Price excludes: (a) water damage resulting from cleaning or descaling, (b) repair or replacement of fixure waste arms and p-traps, (c) exterior lateral piping from the structure toa municipal or septic connection, (d) landscape restoration, (e) cosmetic repairs (including but not limited to drywall, paint, flooring, cabinets, finishes), (f) replacement of shower pans, (g) any item listed as a Warranty Exclusion in Section 10.

The owner expects and accepts minor collateral damage inherent to interior plumbing work (e.g., small drywall cuts, dust, and noise).

4. OWNER REPRESENTATIONS & RESPONSIBILITIES

The Owner represents that it has full authority to contract for the Work.

Owner shall:

• Provide continuous, unobstructed access to all Work areas and vent stacks.
• Maintain at least ten (10) feet of clear workspace around interior and exterior access points.
• Provide suitable on-site parking for vehicles and equipment.
• Coordinate and notify occupants of any utility shutdowns.
• Refrain from running water or using the drainage system in any manner while it is under repair until the Contractor issues clearance; unauthorized use may trigger additional fees up to $3,000 plus additional labor to correct installation issues stemming from water or drainage system usage.
• Ensure pets, valuables, and personal items are secured.
• Execute and facilitate all necessary documents promptly to avoid causing Project delays

5. PROPERTY ACCESS & SPECIAL WAIVERS

Owner acknowledges that roof access is required to reach vent piping. Contractor will exercise reasonable care but cannot guarantee zero damage.

Roof Waiver – Due to the fragile nature of roofs, Owner releases the Contractor from liability for scratched, cracked, broken, or displaced tiles or shingles resulting from roof access. Owner is responsible for any repairs.

Solar Panel Waiver – Owner releases Contractor from liability for physical, electrical, or performance damage to or caused by any Solar Panel System during roof access. Owner assumes all repair or recalibration costs.

Unoccupied Residence – If the Property will be unoccupied, Owner grants Contractor permission to enter during normal working hours solely to complete the Work and releases Contractor from liability for ordinary activities performed in good faith.

6. CONTRACT PRICE & PAYMENT

Unless otherwise stated, fifty percent (50%) of the Contract Price is due upon execution and the balance is due immediately upon substantial completion.

Balances unpaid more than thirty (30) days after the due date accrue interest at three and one-half percent (3.5%) per month. Contractor may suspend Work or withhold warranty service for non-payment.

Contractor retains the right to file a construction lien against the Property from commencement of Work until ninety (90) days after substantial completion to secure all amounts due.

7. CHANGE ORDERS & CREDITS

The Owner acknowledges that pipe rehabilitation can expose hidden defects, such as collapsed sections, back-pitch, or inaccessible lines, which are considered unforeseen conditions that cannot be reasonably detected before Work begins.

If unforeseen conditions require Work beyond the original scope, the Contractor will issue a written Change Order detailing the additional cost and schedule impact. A Change Order becomes effective only when signed by both parties. Should the Owner decline to sign a recommended Change Order, the Contractor will exclude the Affected Pipe(s) from the scope of Work, and all warranties for those portions will be void.

In that event—or if any unforeseen condition renders a pipe segment non-serviceable—any credit or price adjustment shall be granted, if at all, solely at the Contractor’s discretion based on the time investment in the investigate efforts to determine the feasibility of Work to be completed on the Affected Pipe(s).

Except for a discretionary credit extended under this clause, the Owner irrevocably waives all claims, set-offs, or price reductions arising from omissions of work or changes to the original scope caused by unforeseen conditions or the Owner’s rejection of a Change Order.

8. SCHEDULE, COMPLETION, & WALK-THROUGH

Contractor anticipates completing the Project within thirty (30) working days after commencement, subject to force majeure, material delays, change orders, and Owner delays.

A working day is any weekday on which a Contractor can work without external interference.

Upon substantial completion, Contractor will notify Owner and request a final walk-through. Items outside the original Scope constitute Change Orders.

9. PERMITS & CODE COMPLIANCE

Contractor complies with the Florida Building Code for Rehabilitation of Building Sewers & Building Drains. Cured-In-Place Pipelining and Epoxy Coating are considered maintenance activities and do not require permits under Florida standards. Contact the Florida Building Code Technical Advisory Committee at 850-717-1827 for more information.

10. LIMITED LIFETIME WARRANTY

Contractor warrants that each Cured‑In‑Place Pipe (CIPP) liner furnished and installed under this Agreement will remain structurally sound and free from material or workmanship defects for as long as the warranted Affected Pipe remains in service at the Property (“Lifetime”).

Contractor warrants that each Epoxy Coating furnished and applied under this Agreement will be free from material or workmanship defects for as long as the warranted Affected Pipe remains in service at the Property (“Lifetime”).

Mandatory Annual Inspection Plan — To keep the warranty active, the Owner must enroll in and continuously maintain the “Pipeliner Pros Annual Inspection Plan” (the “Inspection Plan”), currently priced at two hundred fifty dollars (US $250.00) per year, payable in advance on each anniversary of substantial completion. The Inspection Plan includes an annual camera inspection and basic hydro‑jet cleaning (if required) of the warranted Affected Pipe(s).

(a) Lapse of Inspection Plan – If the Inspection Plan is not renewed within thirty (30) days of its due date, the Lifetime warranty immediately TERMINATES and retroactively converts to the standard industry warranty of one (1) year for labor and materials, measured from the original date of substantial completion. No further warranty claims will be accepted after that one‑year period expires.

(b) Reinstatement – Once lapsed, the Inspection Plan and the extended warranty rights cannot be reinstated.

Conditions Precedent — The applicable warranty becomes effective only after:

(i) Contractor receives payment in full of the Contract Price and all approved Change Orders; and

(ii) Owner has paid for and commenced the first year of the Inspection Plan.

Transferability — The active warranty may be transferred one (1) time within thirty (30) days after title to the Property changes, provided the transferee (a) registers the transfer with Contractor in writing, (b) pays the then‑current administrative transfer fee, and (c) assumes and continues the Inspection Plan without lapse. Failure to satisfy any of these requirements voids the warranty.

Exclusions — Warranty does not cover: (a) design or pre‑existing structural defects in the piping system; (b) pipe segments not treated by Contractor; (c) blockage, failure, or damage from misuse, negligence, or introduction of foreign objects or harsh chemicals; (d) acts of God, acts of third parties, vandalism, or events beyond Contractor’s control; (e) chemical or thermal exposure outside normal residential use; (f) damage arising from unauthorized repairs, alterations, or connections; or (g) any other exclusions stated in the Warranty Certificate. Owner acknowledges that installation may slightly reduce internal pipe diameter and flow relative to new piping and accepts this trade‑off.

Owner Obligations — Owner must (a) operate the drainage system in accordance with industry practice, (b) avoid flushing prohibited items or chemicals, (c) keep clean‑out access points unobstructed, and (d) timely schedule each annual inspection under the Inspection Plan. Failure to comply voids the warranty.

Claim Procedure — Owner must provide written notice of an alleged defect within thirty (30) days of discovery, include proof of purchase, allow Contractor reasonable access for inspection, and refrain from making repairs without Contractor’s written consent. Contractor will determine coverage within thirty (30) days after inspection.

Service Fee for Unfounded Claims — If Contractor’s inspection determines that a reported issue is not covered by this warranty (e.g., homeowner misuse, clog, unrelated defect), Owner shall pay a standard service fee of $350.00 plus any cleaning charges. Failure to pay within seven (7) days voids the warranty.

Third‑Party Diagnostic Cap — Should Owner employ a licensed plumber to verify an alleged defect before notifying Contractor, Contractor will reimburse up to $350.00 of that diagnostic cost if the claim is ultimately deemed valid. Any excess amount remains the Owner’s responsibility.

Exclusive Remedy — If a covered defect is confirmed under the active warranty, Contractor will, at its sole option, (i) repair the liner or coating, (ii) replace the affected section, or (iii) refund the portion of the Contract Price allocable to the defective Work. THESE REMEDIES ARE OWNER’S SOLE AND EXCLUSIVE REMEDIES.

Disclaimer of Other Warranties — EXCEPT FOR THE EXPRESS WARRANTIES IN THIS SECTION, CONTRACTOR MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

11. LIMITATION OF LIABILITY

Contractor’s total cumulative liability arising from the Agreement or the Work shall not exceed the Contract Price. Contractor is not liable for indirect, incidental, special, or consequential damages.

12. ASSIGNMENT

Contractor may assign this Agreement, in whole or in part, to any qualified contractor without further consent from Owner. The assignee shall assume all rights and obligations hereunder, and Contractor shall have no liability for the assignee’s acts or omissions occurring after the effective date of assignment. Owner may not assign this Agreement, voluntarily or by operation of law, without Contractor’s prior written consent.

13. INDEMNIFICATION

Owner shall indemnify, defend, and hold harmless Contractor from claims, damages, losses, and expenses (including reasonable attorney fees) arising from Owner’s breach of this Agreement, negligence, or willful misconduct.

14. FORCE MAJEURE

Contractor shall not be liable for any delay or failure to perform its obligations under this Agreement if such delay or failure arises from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather, fire, flood, accident, labor disputes, strikes, civil unrest, war, acts of terrorism, supply chain disruptions, or delays in delivery of materials from suppliers. In the event any such circumstances arise, the Project schedule shall be reasonably extended to account for the duration of the delay.

Furthermore, if significant increases in raw material costs occur prior to the commencement of work due to global events, financial instability, or other factors beyond Contractor’s control, the Contractor reserves the right to revisit and renegotiate contract pricing in good faith to reflect current market conditions. Should a mutual agreement on revised pricing not be reached, either party may elect to terminate the agreement without penalty.

15. DEFAULT & TERMINATION

Owner is in default if it fails to provide access, fails to make required payments, or breaches any material provision. After seven (7) days written notice and opportunity to cure, Contractor may suspend Work, terminate the Agreement, and pursue all legal remedies. Work and warranties are suspended during any default.

16. LIEN RIGHTS; STATUTORY NOTICE

Contractor reserves and Owner acknowledges Contractor’s right to record a construction lien if payment is not made as required by law.

NOTICE REQUIRED BY FLORIDA CONSTRUCTION LIEN LAWFLORIDA STATUTE § 713.015:

ACCORDING TO FLORIDA’S CONSTRUCTION LIEN LAW (SECTIONS 713.001-713.37, FLORIDA STATUTES), THOSE WHO WORK ON YOUR PROPERTY OR PROVIDE MATERIALS AND SERVICES AND ARE NOT PAID IN FULL HAVE A RIGHT TO ENFORCE THEIR CLAIM FOR PAYMENT AGAINST YOUR PROPERTY. THIS CLAIM IS KNOWN AS A CONSTRUCTION LIEN.

IF YOUR CONTRACTOR OR A SUBCONTRACTOR FAILS TO PAY SUBCONTRACTORS, SUB-SUBCONTRACTORS, OR MATERIAL SUPPLIERS, THOSE PEOPLE WHO ARE OWED MONEY MAY LOOK TO YOUR PROPERTY FOR PAYMENT, EVEN IF YOU HAVE ALREADY PAID YOUR CONTRACTOR IN FULL. IF YOU FAIL TO PAY YOUR CONTRACTOR, YOUR CONTRACTOR MAY ALSO HAVE A LIEN ON YOUR PROPERTY.

THIS MEANS IF A LIEN IS FILED YOUR PROPERTY COULD BE SOLD AGAINST YOUR WILL TO PAY FOR LABOR, MATERIALS, OR OTHER SERVICES THAT YOUR CONTRACTOR OR A SUBCONTRACTOR MAY HAVE FAILED TO PAY.

TO PROTECT YOURSELF, YOU SHOULD STIPULATE IN THIS CONTRACT THAT BEFORE ANY PAYMENT IS MADE, YOUR CONTRACTOR IS REQUIRED TO PROVIDE YOU WITH A WRITTEN RELEASE OF LIEN FROM ANY PERSON OR COMPANY THAT HAS PROVIDED TO YOU A “NOTICE TO OWNER.” FLORIDA’S CONSTRUCTION LIEN LAW IS COMPLEX, AND IT IS RECOMMENDED THAT YOU CONSULT AN ATTORNEY.

17. DISPUTE RESOLUTION

As a condition precedent to litigation or arbitration, the parties shall engage in good-faith mediation in Miami-Dade County, Florida.

Arbitration – Any dispute not resolved in mediation shall be submitted to binding arbitration under the American Arbitration Association Construction Rules in Miami-Dade County. The award may be entered in any court of competent jurisdiction.

Venue – The exclusive venue for any litigation or arbitration is Miami-Dade County, Florida. Florida law governs this Agreement.

18. RIGHT OF RESCISSION

Owner may cancel the Agreement within seventy-two (72) hours of execution without penalty. Cancellation thereafter obligates Owner to pay fifty percent (50%) of the Contract Price as liquidated damages.

19. ATTORNEY’S FEES

The substantially prevailing party in any action or arbitration arising from this Agreement is entitled to recover reasonable attorneys’ fees and costs from the non-prevailing party

20. SEVERABILITY

If any provision is deemed invalid or unenforceable, the remaining provisions remain effective.

21. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the parties, superseding all prior agreements. Amendments must be in writing and signed by both parties.

IN WITNESS WHEREOF and by signing the Proposal, the Client agrees that the terms and conditions above have been reviewed and accepted by both parties and that these terms govern the relationship between the Owner and Contractor. The Client shall have seventy-two (72) hours to rescind their signature on the Proposal and that after the Rescission Period, this will be binding upon the Owner.